The following services are available online or by phone and don't require an appointment: Services that don't require an in-person visit If you have outstanding debt with us, please contact Account Services (60 or 1-80). Unpaid debt, such as a provincial violation ticket or penalty point premiums, could affect your ability to renew or upgrade your licence when you visit. If you are unsure if you qualify as a resident, please contact us. You must be a resident of British Columbia to apply for or hold a B.C. ![]() ![]() Free translation services at many locations.Make sure you have two pieces of accepted ID to bring with you.Masks continue to be mandatory for road tests. As of March 14, 2022, masks and physical distancing are voluntary when visiting a driver licensing office.
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